Trinicom Belgium NV
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| website | http://www.trinicom.be
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| e-mail | info@trinicom.be
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| VAT | BE 0873.762.934 |
| address | Bosstraat , 54 box 5
3560 Lummen |
| telephone | 013 292 777
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| fax | 013 292 778
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| description | Trinicom is the leading specialist in multi-channel customer
contact software. With modules such as T5 Web self-service,
T5 E-mail response management, T5 Live chat, T5 Call
management, T5 Hypersearch, T5 Chatbot and T5 Letter, fax
and counter contact, we enable our clients to handle customer
contacts quickly and efficiently across all channels. Trinicom
focuses primarily on the development, implementation and
support of its core product: Trinicom 5 (T5™). This
standardised application based on internet technology can be
fully deployed within an organisation’s customer contact
process, ensuring that all customer contacts are processed
quickly and uniformly from one central knowledge base.
Trinicom also advises clients on setting up a multi-channel
contact centre optimally, emphasising the improvement of
service provision via the internet, e-mail, chat and telephone,
and reducing service costs. Trinicom is the only Dutch software
producer of integrated Customer Interaction Management
software and counts leading organisations at home and abroad
among its client base.
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